Strong communication is essential for being an effective organization of any kind, but especially so for a learning organization. Within the Library, improved communications are needed to create greater organizational cohesion and accountability through fostering shared awareness across all departments, improved collaboration across the Library, and greater transparency around key decisions and initiatives.
Improved communication with stakeholders on campus and beyond is also a critical set of investments to raise the visibility of the Library’s expertise, resources, and programs. In particular, the Library website as point of entry and essential information tool must be upgraded to improve user navigability, provide better support for staff’s work, and give a better representation of the Library’s scholarly resources. The Library also requires stronger vision and organization around social media as an essential tool in reaching students, promoting scholarly activities and programs, and engaging a wide range of external audiences (including alumni and scholars elsewhere) in our work.
Initial operational goals are:
- Prepare for a redesign of the Library’s web site that aligns with the University’s web standards and protocols
- Develop a communications plan and set of exemplary practices (includes internal and external, social media, etc.)
